(COVID-19 Update)

Please read the full message.

Following the Scottish Government’s announcement on Monday 12th October about the restarting of NHS Dentistry from 1st November, we feel we need to clarify the situation.

The Scottish Government made an announcement early yesterday morning that a full range of NHS treatments would be available to all NHS patients. This was then reported by the STV News. It is disappointing that this was the first time the dental profession had heard of such plans.

The Chief Dental Officer (CDO) only made contact with us later that evening. It was clear that all restrictions currently in place such as social distancing, increased cleaning protocols , additional PPE requirements, fallow time etc etc must still remain.

This means that it is impossible for dentistry to return to pre-COVID normality. The CDO commented that “it won’t be business as usual”. This is clearly a contraindication to what the Scottish Government are leading the media and the public to believe.

At this time, we have yet to receive any solid evidence to support how we will be able to deliver all NHS treatments from 1st November and we have not received any guidance on how we will be able to implement any changes that may be proposed.

We have been told to wait for further guidance in the coming weeks and currently have no further information to share. Therefore, we are still not in a position to book any routine NHS treatments. We will endeavour to update our patients as soon as we are able to.

We respectfully ask you not to call the practice to book any routine treatments in the meantime. However, we are continuing to provide emergency treatments during our usual working hours.

We thank you all for your continued patience and cooperation in such difficult and frustrating times.

Appointments

You can book an appointment by calling the practice during opening hours where a member of staff will be happy to assist on 01563 820 235.

Why not call in person at 4-6 Church Lane, Galston, Ayrshire, KA4 8HE and meet our friendly team.

Alternatively if you would like to email us with any questions or queries. Please note, our reception team only monitor messages during practice opening hours and will endeavour to be in touch as soon as possible.

Practice Opening Times

Monday 9:00am – 5:30pm
Tuesday 9:00am – 5:30pm
Wednesday 9:00am – 5:30pm
Thursday 9:00am – 5:30pm
Friday 9:00am – 5:30pm